Sprint Increases Accessibility of Mobile Communications for the Hard-of-Hearing

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Sprint has announced the availability of Wireless CapTel by Sprint powered by Raketu, for all iOS-powered devices. This new app is said to increase accessibility of mobile communications for individuals with hearing loss.

Wireless CapTel by Sprint allows users to read conversations with real-time word-for-word captions on their wireless phones as well as place a call in the same way they would when using a traditional phone – by dialing the number directly on the device. It then connects callers directly to the CapTel service when the phone is dialed. When the receiving party answers, callers can listen to what the other person is saying and also read captions on the phone’s display screen.

One can download the application on iOS devices from the Apple App Store or iTunes for free with an Everything Data plan. Sprint also provides Wireless CapTel on select Android devices.

Wireless CapTel calls are automatically routed through a captioning service. Users simply give friends, family, and other contacts their specialized Wireless CapTel by Sprint phone number to receive captions on every call.

“Sprint Relay is pleased to add another groundbreaking solution to its portfolio – and bring to the market a service that improves our customers’ experience,” said Mike Ellis, director-Sprint Relay.

The application marks another breakthrough by Sprint for the deaf and hard-of-hearing communities. The company recently marked an industry first with the Sprint Relay ID pack – a bundle of applications, links, tips, icons and widgets enabling a more robust wireless experience for those with hearing loss. The bundle includes voice mail transcripts, visual and vibrating alerts, and readable captions, all available in a single download. The bundle marks the first time a carrier has developed multiple applications in one package for those who are hard-of-hearing.

For more information about the service, visit Sprint Captel.

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